Terms of Service

1) Definitions

“Service” means Lookbook AI’s application/website that enables virtual try-on using AI-generated images; “Content” means data (images, text, responses, comments) created by you or by us; “You”/“User” means an individual or organization using the Service; “Subscription Plan” means the Weekly/Monthly plan billed on a recurring basis.

2) Acceptance of Terms

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and the policies incorporated by reference (e.g., Privacy Policy). If you do not agree, please discontinue use of the Service.

3) Eligibility

• Any individual, regardless of age, may participate and be bound by these Terms.
• If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.
• You are not on any sanctions or export-control list, and you are not otherwise restricted by applicable law.

4) Account & Security

• You must provide accurate, up-to-date information; keep your login credentials confidential; and are responsible for all activity under your account.
• We may offer sign-in via Google/Apple/Facebook; access to public information will follow your permissions.
• Notify us immediately of any suspected unauthorized access. We are not responsible for losses arising from your failure to secure your account.

5) License & Intellectual Property

• We grant you a personal, revocable, non-exclusive, non-transferable license to use the Service in accordance with these Terms.
• All intellectual property rights in the Service (source code, models, UI assets, trademarks, domains) belong to Brother AI or its licensors.
• You may not copy, modify, reverse engineer, decompile, commercially exploit without authorization, or remove rights notices.
• Feedback/Suggestions you submit may be used by us freely without compensation.

6) Acceptable Use (AUP)

• Do not use the Service for unlawful, harmful, fraudulent, spam, harassing, privacy-invasive, or IP-infringing activities.
• Do not attempt to bypass limits, attack, probe for vulnerabilities, disrupt, or interfere with system operation.
• Do not impersonate others, create unauthorized multiple accounts, or abuse automation/bots.
• Fair-use limits: Regular users up to 3 images/day; VIP up to 100 images/day (subject to change to ensure fairness and system stability).
• Strictly prohibited: CSAM, hate speech, extremist violence, pornography involving minors, or any content violating the law.

7) User Content & License Grant

• You own the content you upload. By uploading, you grant us a worldwide, non-exclusive, sublicensable, royalty-free license to store, process, display, and create derivative works to operate and improve the Service, excluding the right to use Content to train models.
• You represent that you have all necessary rights and that your content does not infringe any third-party rights.
• Content you upload may be processed by AI systems and is not considered confidential; avoid uploading sensitive data.
• Your photos are stored on our servers securely and are used only for storage and personal retrieval support for you; we do not use them for any other purpose.
• Model training: We do not use your Content (including uploaded photos and app-generated images) to train any models.
• When you delete content or your account (including uploaded photos and generated images), we will delete or anonymize it from production systems within a reasonable timeframe; lawful backups/logs may be retained as required by law or for security purposes.

8) AI Statement & Usage Limitations

• AI outputs may contain errors, inaccuracies, or bias; they are not intended as medical, legal, financial or other professional advice.
• You are responsible for evaluating and using outputs; do not use outputs for biometric identification, discrimination, or high-risk human-impact decisions.
• We may apply safety filters and content moderation to prevent abuse.

9) Third-Party Services & Links

The Service may integrate authentication or features from Google, Apple, Facebook, and other providers. Use of those services may be governed by their own terms/policies; we are not responsible for third-party content or conduct.

10) Subscriptions & Payments

10.1 Plan Types

• Weekly Plan: auto-renews every 7 days.
• Monthly Plan: auto-renews every 30 days.

10.2 Payment Processing

• Payments are processed entirely by the Apple App Store or Google Play. We do not store your card information.
• Prices may change; if so, we will provide reasonable prior notice. New pricing applies from the next billing cycle.
• Taxes and fees may apply depending on region.

10.3 Auto-Renewal & Cancellation

• Subscriptions auto-renew unless you cancel before the end of the current period per the platform’s instructions.
• Cancel on iOS/macOS: go to Settings → [Your Name] → Subscriptions or App Store → Account → Subscriptions. See Apple’s guides: Apple Support – Cancel a subscription, Guide on iPhone, Subscriptions & Billing.
• Cancel on Android: open Google Play → Payments & subscriptions → Subscriptions → select the plan → Cancel. See: Google Play – Cancel, pause, or change a subscription.
• Uninstalling the app does not cancel a subscription. You must cancel in Apple/Google subscription management.
• Cancellation takes effect at the end of the paid term; you retain access until the term ends.

11) Refunds, Trials, Promotions

• No pro-rata refunds for unused time in a billing period, unless required by law or approved by the platform under its own policies.
• If a trial is offered, the plan converts to paid and auto-renews when the trial ends unless you cancel beforehand.
• Promotions, discount codes, and credits may have their own terms (duration, region, usage limits) and are not redeemable for cash.

12) Privacy & Data

• We collect necessary data (e.g., email, IP, technical logs) to operate, secure, and improve the Service. See our Privacy Policy for details on legal bases, your rights (access, deletion, objection), retention, and sharing with processors.
• We implement reasonable technical and organizational measures to protect data; however, absolute security cannot be guaranteed.

13) Copyright/DMCA

If you believe content on the Service infringes your copyright, please send a written notice to [email protected] including:

• (a) A physical or electronic signature of the rightsholder or authorized agent.
• (b) Identification of the copyrighted work claimed to have been infringed.
• (c) The URL or location of the allegedly infringing content on the Service.
• (d) Contact information (address, email, phone).
• (e) A good-faith statement that the disputed use is not authorized.
• (f) A statement, under penalty of perjury, that the information in the notice is accurate and you have authority to act.

We may remove content and terminate accounts of repeat infringers.

14) Availability, Maintenance, Changes

• The Service may be temporarily unavailable due to scheduled maintenance, unforeseen incidents, or force majeure.
• We may modify, suspend, or discontinue parts or all of the features; if changes materially affect your rights, we will provide reasonable prior notice.

15) Suspension & Termination

• We may suspend or terminate access if you violate the Terms, if required by law, due to security risks, or as reasonably necessary to protect our user community.
• Upon termination, your license ends; provisions that by their nature survive (IP rights, liability limits, indemnification, governing law) will remain in effect.

16) Warranty Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE MAKE NO EXPRESS OR IMPLIED WARRANTIES (INCLUDING WITHOUT LIMITATION: MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT). YOU ASSUME ALL RISKS OF USE.

17) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Brother AI and our partners are not liable for:

• Any indirect, incidental, special, consequential damages;
• Loss of data or profits;
• Cost of substitute services.

Our aggregate liability is limited to the greater of: (i) the amount you paid in the past 12 months for the relevant service, or (ii) USD 100.

18) Indemnification

You agree to defend, indemnify, and hold harmless Brother AI from and against all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of:

• (a) Content you provide;
• (b) Your breach of these Terms;
• (c) Your violation of third-party rights;
• (d) Your misuse of the Service.

19) Governing Law & Dispute Resolution

• These Terms are governed by the laws of Vietnam (without regard to conflicts of law).
• Unless required otherwise by law, disputes will be resolved in Ho Chi Minh City, Vietnam. You and we consent to the exclusive jurisdiction of the courts there.
• (Optional) Before filing suit, the parties will negotiate in good faith for 30 days after receipt of a written dispute notice.

20) App Store/Google Play Addendum

• If you obtained the app from Apple’s App Store: (i) the license is limited to use on Apple products you own/control; (ii) Apple has no warranty obligations beyond a refund if applicable; (iii) Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
• If you obtained the app from Google Play: your use is also subject to the Google Play Terms of Service and Google’s policies.
• All support, claims, or legal requests related to the app are handled by Brother AI per the contact below.

21) General Terms

• Electronic notices: We may provide notices via email, in-app messages, or postings on the website. You agree to receive electronic notices.
• Assignment: You may not assign these Terms, but we may assign them in connection with a merger, asset sale, or other legitimate business purpose.
• Severability: If any provision is unenforceable, the remainder remains in effect.
• No waiver: Our failure to enforce a provision is not a waiver of rights.
• Entire agreement: These Terms and referenced policies are the entire agreement between the parties regarding the Service and supersede prior agreements.
• Changes to Terms: We may update these Terms from time to time. If changes materially affect your rights, we will provide reasonable prior notice; updates are effective upon posting unless stated otherwise.

22) Contact

For questions, complaints, or support requests, contact: [email protected] or use the in-app Support section.